Delivery

Standard*	FREE over $130	Order by 12 noon (UK time)	Your order should arrive within 5-7 working days. Orders placed after 12 noon (UK time) or to certain remote locations will take longer. Orders below $130 will cost $17.
Fast	$35	Order by 12 noon (UK time)	Your order will get to you within 4-6 working days. Orders placed after 12 noon (UK time) or to certain remote locations will take 1 day longer. This is a tracked service
Fastest**	$52	Order by 12 noon (UK time)	Your order will get to you within 1-2 working days. Orders placed after 12 noon (UK time) or to certain remote locations will take 1 day longer. This is a tracked service

*Please note this is only an estimate. Delivery could take more or less time depending on your location. (If choosing this service or the fast service for Russia you MUST enter a valid business address and telephone number)
**This service is not available in Russia and Falkland Islands.
Please note, all deliveries to Brazil, China and Russia are made by couriers, which is a fast and tracked service.

Delivery Questions we’ve been asked:

When will you process my order?

If you place your order before 12 noon (UK time), we will send it out that same afternoon. Orders placed after this time or on Saturdays, Sundays and UK Public holidays will be dispatched the next working day. Preorders are dispatched for delivery from the Monday after their launch date.

My order contains products that are available at different times; when will I receive my order?

At checkout, you can choose to have them sent separately as soon as they become available. All parts of the order will be shipped to the same destination and the shipping charges are based on the type of delivery you choose at checkout. Please click here for more information.

Can I use Fast or Fastest Delivery with Overseas Armed Forces address or PO Box addresses?

Sorry, our Fast and Fastest delivery methods cannot be used if orders are being sent to these types of address. But all orders over $130 still qualify for free shipping where ever you’re currently calling home.

What products count towards free delivery?

When calculating whether or not you qualify for free delivery, our system only counts products that will be physically delivered to you - such as miniatures, books and Hobby supplies. Subscriptions, Games Workshop Digital Editions and Virtual Gift Vouchers don’t count towards your free shipping threshold.

I'm in Russia. How long will my order take to reach me?

All deliveries to Russia are made by couriers which is a fast and tracked service, you will be able to see the progress of your order at every stage. Couriers only deliver to business addresses and require a telephone number. To ensure you get your order as fast as possible, please make sure you provide these details when placing it. If we don't have these details, your order may be delayed.