Contact Us

Contact us anytime! Our Customer Services team are here to help.

If you are contacting us by email, we aim to respond within 24 hours, however, in busier periods it may take a little longer. For any urgent queries, please give us a call and we'll be able to help you straight away. All information will be processed in accordance with our Privacy Notice.


By Phone:


By Email:

By Mail:

Games Workshop
Address 1
Customer Services
Address 2
6211 East Holmes Road
Memphis, TN 38141

Our Customer Services department is equipped to handle any questions or problems you may have with an order or product. The phone lines are open:

  • Monday to Friday - 9.30am to 12pm and 1pm until 6pm (CST)

When we are closed:

Our warehouse facility is closed on the days below and orders will usually ship the following working day. Preorders are shipped for delivery on or after their launch date.

  • Saturday, Sunday and all public holidays.
  • New Year’s Day - Wednesday 1st January 2020
  • Valentines Day - Friday 14th February 2020
  • Good Friday - Friday 10th April 2020
  • Memorial Day - Monday 25th May 2020
  • Independence Day - Friday 3rd July 2020
  • Labor Day - Monday 7th September 2020
  • Emperor’s II Day - Friday 16th October 2020
  • Thanksgiving Day - Thursday 26th November 2020
  • Day after Thanksgiving Day - Friday 27th November 2020
  • Christmas Eve - Thursday 24th December 2020
  • Christmas Day - Friday 25th December 2020
  • Emperor’s Day - Friday 31st December 2020