Contact us anytime! Our Customer Services team are here to help.
If you are contacting us by email, we aim to respond within 24 hours, however, in busier periods it may take a little longer. For any urgent queries, please give us a call and we'll be able to help you straight away. All information will be processed in accordance with our Privacy Notice.
03 6273 7227 (Japanese & English)
Also for english customer
- Japanese Customer Service
- Address 1
- 1-1, Games Workshop BLDG 4F
- Address 2
- Kanda Jinbocho, Chiyoda-ku
Our Customer Services department is equipped to handle any questions or problems you may have with an order or product. The phone lines are open:
- Monday to Friday - 10.30am to 6.00pm (JST)
- Saturday - Closed
- Sunday - Closed
We are closed:
Japanese Bank Holidays and New Years Day.