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If there's a problem with anything you've bought from us, let us know so we can make it right. This is also the address to use if you're not sure which of the options below fits your query.
Due to the COVID-19 situation, the Customer Service team are currently working from home, so we're not able to take calls. Please contact us via email on the address below.
We are currently experiencing a higher than normal volume of emails, so there may be a delay of up to 10 working days before we can reply to you.Frequently Asked Questions
Warhammer 40,000: The App
If you've been using the app and have thought of a great feature you'd like to see added, or if you spot any Nurglings in the system that need sorting out, please let us know using this email address.
If you have any subscription or payment questions, please direct those to Customer Services.
If you have a cool idea for an article, a model to show off, or you've spotted a mistake on the Warhammer Community website, let us know at the address below!
The Events team look after all of the gaming and hobby events at Warhammer World, as well as conventions and tournaments worldwide. If you need to check details of an event or see if your conversions will be allowed in a tournament, send them an email at the address below.
Every month, White Dwarf magazine prints letters from readers, and this is where you send them! Give the White Dwarf team your thoughts, questions, and pictures of your painted models – they'll print the best ones we receive.
We have dedicated Facebook pages for Warhammer Age of Sigmar, Warhammer 40,000 and more, as well as official Instagram and Twitter accounts. Post a comment to join the conversation, share your progress on your latest Warhammer hobby project, or ask the Social Media team a question.
Those Frequently Asked Questions have to come from somewhere. Have you noticed a rule or some wording that could use some clarification? Let us know about it by sending an email to the appropriate rules team using the links below.
If you’ve spotted someone using Games Workshop intellectual property without a licence, this is the address to use.
If you have questions about our privacy notices or how Games Workshop uses your data, this is the address to use.
Press and Media
Are you a member of the media or press looking for information about our products, services or licensed partners? Send us an email and we'll get back to you as soon as possible.
Problem? We're Listening.
Find all the information you need to register a complaint about Games Workshop products or services.Visit Our Complaint Portal