Contact Us

Contact Us

Hey there, need to get in touch with us? We'll be glad to help.

To make sure your message reaches the right folks, take a look below and decide which contact address is right for your enquiry.

All information will be processed in accordance with our Privacy Notice.

Live Chat – Ask Us Your Warhammer Questions

Do you have a burning Warhammer question? Need some help with how the webstore works? Want to know something about gaming, painting, or the lore of the Warhammer universes? Our Live Chat team is here to help and eager to offer advice on how to make the most of your Warhammer collections.

Our Live Chat team is available from Monday to Saturday, between 10am and 6pm (UK time). Click the speech bubble on the bottom right of your screen to chat with us.

Customer Services

If there's a problem with anything you've bought from us, let us know so we can make it right. This is also the address to use if you're not sure which of the options below fits your query.

uk.custserv@gwplc.com

0115 91 40000 - Monday to Friday, 9:30am until 5pm

We are currently experiencing a higher than normal volume of emails, so there may be a delay of up to 5 working days before we can reply to you.

Frequently Asked Questions

Warhammer 40,000: The App

If you've been using the app and have thought of a great feature you'd like to see added, spotted any Nurglings in the system that need sorting out, or you have any subscription or payment questions, please let us know using the email address below.

gwapps@gwplc.com

Warhammer Community

If you have a cool idea for an article, a model to show off, or you've spotted a mistake on the Warhammer Community website, let us know at the address below!

community@gwplc.com

Events

The Events team look after all of the gaming and hobby events at Warhammer World, as well as conventions and tournaments worldwide. If you need to check details of an event or see if your conversions will be allowed in a tournament, send them an email at the address below.

whworldevents@gwplc.com

White Dwarf

Every month, White Dwarf magazine prints letters from readers, and this is where you send them! Give the White Dwarf team your thoughts, questions, and pictures of your painted models – they'll print the best ones we receive.

team@whitedwarf.co.uk

Social Media

We have dedicated Facebook pages for Warhammer Age of Sigmar, Warhammer 40,000 and more, as well as official Instagram and Twitter accounts. Post a comment to join the conversation, share your progress on your latest Warhammer hobby project, or ask the Social Media team a question.

Rules Questions

Those Frequently Asked Questions have to come from somewhere. Have you noticed a rule or some wording that could use some clarification? Let us know about it by sending an email to the appropriate rules team using the links below.

If you’ve spotted someone using Games Workshop intellectual property without a licence, this is the address to use.

Infringements@gwplc.com

Privacy

If you have questions about our privacy notices or how Games Workshop uses your data, this is the address to use.

privacy@gwplc.com

Press and Media

Are you a member of the media or press looking for information about our products, services or licensed partners? Send us an email and we'll get back to you as soon as possible.

press@gwplc.com

Problem? We're Listening.

Find all the information you need to register a complaint about Games Workshop products or services.

Visit Our Complaint Portal