Contact Us

Contact us anytime! Our Customer Services team are here to help.

If you are contacting us by email, we aim to respond within 24 hours, however, in busier periods it may take a little longer. For any urgent queries, please give us a call and we'll be able to help you straight away. All information will be processed in accordance with our Privacy Notice.


By Phone:

02 9829 6111 (Normal national call charges apply)

By Email:

By Mail:

Games Workshop
Address 1
Hobby Service Centre
Address 2
PO Box 576
NSW 1890

Our Customer Services department is equipped to handle any questions or problems you may have with an order or product. The phone lines are open:

  • Monday to Friday - 9.00am to 5.00pm (AEST)
  • Saturday - Closed
  • Sunday - Closed

We are closed:

Christmas Day, Boxing Day and New Years Day.