Returns

If for any reason at all, you're not satisfied with your purchase, you can return it to us for a refund, or exchange it for something else. No quibbles and no funny handshakes required. All we ask is the product still be in its original packaging, it is still part of the current range and that you have your proof of purchase.

Just contact our Customer Service team on 0115 91 40000 or uk.custserv@gwplc.com with your order number, they will take case of this for you as quickly and simply as possible.

Cancelling an order

If your order has not dispatched yet, please contact us as soon as possible with your order number. We will cancel the order and if payment has been taken, a full refund will be processed for you within 3 working days of your notice being received.
If your order has already dispatched, we will provide you with a returns address and a full refund will be processed within 3 working days of your order having been returned and received by us in a resalable condition.
You may also choose to exchange the goods for Games Workshop Virtual Gift Vouchers of the same value.

Please click here for full terms and conditions